Terms of Service

Service means the Talent First business development intelligence platform, including daily opportunity reports, lead scoring, ICP configuration, decision-maker contact data, and all related features. Opportunity means a single lead record delivered through the Service. Plan means the pricing tier selected by the Customer (Solo, Standard, Growth, or Enterprise).

Talent First provides automated business development intelligence for recruitment agencies. The Service scans job postings, scores them for hiring intent against your configured ICP, enriches with decision-maker contact details, and delivers daily reports.

The Service uses proprietary models, data sources, and automated processes. We do not guarantee that leads or recommendations will produce specific business outcomes. The Service informs your business development decisions but does not replace your own due diligence.

New customers may receive a 7-day free trial of the Service. The trial does not convert to a paid plan automatically. At the end of the trial period, you must actively select a plan to continue using the Service. No payment details are required during the trial. We reserve the right to modify or withdraw the trial offer at any time.

The Service is available on the following monthly plans:

• Solo — 1 consultant, up to 1,000 opportunities per month, £195/month.
• Standard — 2-5 consultants, up to 3,000 opportunities per month, £295/month.
• Growth — 6-10 consultants, up to 6,000 opportunities per month, £495/month.
• Enterprise — 11-20 consultants, up to 10,000 opportunities per month, £695/month.

All prices are in GBP and exclusive of VAT. VAT will be charged where applicable based on the Customer's location. Plans are billed monthly in advance. Payment is due within 14 days of invoice unless otherwise agreed.

A one-time implementation fee may apply: £495 (Solo), £995 (Standard and Growth), £1,995 (Enterprise).

There is no minimum contract term. All plans run on a rolling monthly basis. You may cancel at any time by providing 30 days' written notice to hello@talent-first.ai. Your Service will continue until the end of the current billing period. No refunds are provided for partial months. Upon cancellation, your access to the Service, reports, and data will cease at the end of the billing period.

All right, title, and interest in the Service, including software, algorithms, models, databases, designs, and trademarks, remain the property of Element 10 Ltd and its licensors. You receive a limited, non-exclusive, non-transferable licence to access and use the Service for your internal business development purposes.

You shall not copy, modify, reverse engineer, decompile, or create derivative works from the Service. You shall not use the Service to build a competing product or service.

The Service is for internal business development use only. You may not resell, redistribute, sublicense, or commercially exploit the data, leads, or reports provided by Talent First. You shall not systematically scrape, extract, or aggregate data from the Service. You shall not use automated scripts, bots, or other non-human means to access the Service except through our published integrations. You shall not use the Service in any manner that violates applicable laws or the privacy rights of third parties.

We may suspend or terminate access if we reasonably believe you are in breach of these provisions.

Lead data delivered through Talent First is sourced from publicly available job postings and professional profiles. We do not store or share your lead data with other customers. Your ICP configuration, search parameters, and account settings remain confidential.

Personal data is processed in accordance with our Privacy Policy and applicable data protection legislation, including the UK GDPR. We act as a data processor in respect of any personal data processed on your behalf through the Service.

We aim to deliver daily reports Monday to Friday. The Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation. Occasional delays may occur due to data source availability, scheduled maintenance, or circumstances beyond our control.

We do not guarantee a specific number of opportunities per day, as results depend on market activity in your niche. We will use commercially reasonable efforts to provide advance notice of scheduled maintenance expected to materially affect availability.

To the fullest extent permitted by law, neither party shall be liable for any indirect, consequential, incidental, special, or punitive damages, including loss of profits, revenue, data, or business opportunity, arising out of or in connection with these Terms or the Service.

Our total liability for any claim arising under these Terms shall not exceed the total fees paid by the Customer in the 12 months preceding the event giving rise to the claim, or £1,000, whichever is greater.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

We may adjust pricing with 60 days' written notice. Any pricing changes apply to the next billing cycle after the notice period.

We may update these Terms from time to time. Material changes will be communicated with reasonable advance notice. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Either party may terminate immediately if the other materially breaches these Terms and fails to remedy the breach within 14 days of written notice. Either party may terminate immediately if the other becomes insolvent or subject to bankruptcy, administration, or equivalent proceedings. Upon termination, all rights granted to the Customer under these Terms cease immediately.

These Terms, together with any order form or proposal accepted by the Customer, constitute the entire agreement and supersede all prior agreements. If any provision is found unenforceable, the remaining provisions continue in full force. No failure to exercise any right constitutes a waiver. Neither party may assign its rights without the other's consent, except in connection with a merger, acquisition, or sale of substantially all assets. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, or employment relationship.

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising from these Terms.

Element 10 Ltd, trading as Talent First.
Company number 04950164, registered in England.
Email: hello@talent-first.ai